MONTHLY OPERATING SUPPORT

Keep your operating work moving.

Keep payments, invoices, orders and shipment issues moving, starting at $249/month. TierSentry checks account profitability and follows through on approved next steps. Software supports routine work, with experienced review when an issue requires judgment. Managed adds deeper analysis and monthly planning.

Monthly billing. Cancel renewal at any time. No preliminary review or portal account required to pay.

Have one question before subscribing?

TierSentry may email you about this question. Privacy Policy.

Compare full scope, responsibilities, and service limits
What to expectCommercial Operating Support
$249/month		Managed Operating Support
$749/month
Best fitAn owner who wants recurring commercial operating work taken off their plateAn owner who needs help across approved accounts and commercial partners
Source coverageOne brand; up to 10 directly supported commercial relationships; payment, order, shipment, charge, and account-profit priorities; DTC optionalOne brand; up to 30 directly supported commercial relationships; broader operating priorities and cross-partner coordination
Starting priorityPayment follow-through, order and shipment coordination, charge review, and basic account profitabilityBroader operating priorities, cross-partner issues, profitability, and new-account terms
FrequencyWeekly reviewTwice-weekly review and one monthly planning session
TierSentry handlesReview records, follow up on payments and shipments, investigate charges, and track actions across covered accountsReview exceptions, coordinate authorized follow-ups, track owners and deadlines
You receiveWeekly progress and a monthly summary of work handled, owner-confirmed time saved, and supported financial benefitsOperating progress, deeper profitability findings, a monthly planning session, and a documented value summary
You handleProvide authorized records, approve decisions and communications, and handle matters requiring your authorityProvide authorized records, approve decisions and communications, and handle work requiring your authority
Workload limitsUp to 10 direct relationships, 10 active routine issues, and 25 open evidence cases; ongoing authorized follow-ups; 1,000 rows and 2 MB per fileUp to 30 direct relationships, 30 active issues, and 75 open evidence cases; ongoing authorized follow-ups; 1,000 rows and 2 MB per file
Billing$249/month for six months, then $500/month with at least 60 days’ advance written notice$749/month for six months, then $1,000/month with at least 60 days’ advance written notice

TierSentry coordinates approved work. Bookkeeping, receivables collection, shipment execution, legal advice, and guaranteed financial results are not included. Some capabilities remain in controlled release; subscription terms explain availability.

THE OPERATING CAPACITY YOUR BRAND NEEDS

Run more efficiently. Protect margin. Support profitable growth.

You should not have to be the operations, finance and supply chain department while building the brand. TierSentry helps keep payments, invoices, orders and shipment issues moving, checks account profitability and follows through on approved next steps. Software supports routine work, with experienced review when an issue requires judgment.

ILLUSTRATIVE VALUE AT STANDARD PRICING

Keep more time for sales, fundraising and growth.

Compare two illustrative workloads at $50/hour: the value of owner or team time, or the assumed cost of buying equivalent covered help. TierSentry combines software, structured follow-through and experienced review in one monthly fee.

Commercial Operating Support

Example: 20 net hours transferred

ILLUSTRATIVE SCENARIO · NOT A MEASURED RESULT

The operating work

Weekly review and authorized follow-through on payments, invoices, orders and shipment questions. Basic account-profit review.

Up to 10 relationships and 10 active routine issues. You approve records, decisions and commitments.
Your team’s time value / equivalent hired work$1,000
TierSentry standard monthly fee$500
TierSentry introductory monthly fee$249
Bars start at zero; each card uses its own benchmark scale.
$500/monthIllustrative value above the standard fee
$751/monthIllustrative value above the introductory fee

$249/month for six monthsThen $500/month, with at least 60 days’ advance written notice.

See Commercial support

Managed Operating Support

Example: 40 net hours transferred

ILLUSTRATIVE SCENARIO · NOT A MEASURED RESULT

The operating work

Twice-weekly review, broader partner coordination, deeper profitability and terms analysis, escalation and monthly planning.

Up to 30 relationships and 30 active issues. You approve records, decisions and commitments.
Your team’s time value / equivalent hired work$2,000
TierSentry standard monthly fee$1,000
TierSentry introductory monthly fee$749
Bars start at zero; each card uses its own benchmark scale.
$1,000/monthIllustrative value above the standard fee
$1,251/monthIllustrative value above the introductory fee

$749/month for six monthsThen $1,000/month, with at least 60 days’ advance written notice.

See Managed support
View the exact example calculations
Example only. Not a measured customer result or a promise of hours saved.
Illustrative work transferredMonthly time valueStandard monthly feeTime value less standard fee
Commercial: 20 net hours/month$1,000$500$500/month
Managed: 40 net hours/month$2,000$1,000$1,000/month

“Net hours” means owner or team time actually avoided after time spent supplying records, approving actions and coordinating with TierSentry. The $50/hour rate and 20/40-hour workloads are assumptions, not beverage-industry benchmarks or included service hours. These examples assume that the covered work fits your package. Plans cover defined responsibilities, not a purchased block of hours. Time value is not cash savings. Count actual payroll or contractor reductions only when documented, and do not count the same benefit twice.

At introductory pricing, these same examples leave $751/month for Commercial and $1,251/month for Managed in time value above the fee. Both introductory fees are $251/month below standard for six months.

See plans and introductory eligibility

Keep orders and shipments moving

Coordinate delivery questions, missing information and partner commitments across covered distributors, retailers and fulfillment providers.

SUPPLY CHAIN & PARTNER COORDINATIONBoth plans

Put payment issues in capable hands

Review invoices, payments and deductions. Request explanations, organize evidence and continue authorized follow-ups on open items.

PAYMENTS & INVOICE DISCREPANCIESBoth plans

Understand what protects your margin

Check charges against agreed rates and review account economics. Managed support adds deeper analysis across approved sources.

COST CONTROL & ACCOUNT PROFITABILITYBoth plans; deeper analysis in Managed

Evaluate terms before committing

Examine new-account costs, payment timing and commercial commitments. Identify questions and recommend next steps before you approve a decision.

NEW-ACCOUNT & TERMS ANALYSISManaged support

Give sales a stronger operating foundation

Bring account costs, reorder priorities and unresolved operating questions into view so your team can pursue repeat, profitable business.

SUPPORT BEHIND PROFITABLE SALESBoth plans; depth varies by plan

Plan the work behind your growth

Prioritize operating risks, account opportunities and unresolved commitments in a monthly planning session, supported by reviewed evidence and ongoing coordination.

OPERATING PRIORITIES & PLANNINGManaged support
Software-led support, with your brand in control.Weekly Commercial review or twice-weekly Managed review. Routine work follows agreed workflows; material exceptions receive experienced review. You approve decisions and commitments.

EXPERIENCE, COORDINATION AND ACCOUNTABILITY

Bring the operating work together in one monthly service.

WITH YOUR TEAM OR SEPARATE HIRES

Your brand assembles and manages the support

  • Operating staff or contractors to coordinate accounts and partners
  • Financial help to investigate charges and review account economics
  • Tools and records to track issues, evidence and deadlines
  • Owner time to assign the work, supervise progress and connect the results

Compare your actual payroll, contractor fees, software costs and management time. The relevant cost depends on your operation and the responsibilities covered.

WITH TIERSENTRY

Software-led operating support, with experienced review

  • Payment, invoice, order and shipment issues moved forward
  • Authorized partner coordination and ongoing follow-through
  • Tracked issues, owners, commitments and responses
  • A monthly summary of work handled and supported value

Commercial includes weekly review and routine coordination. Managed adds broader coverage, deeper analysis, escalation and monthly planning. Your brand retains decision authority.

See what changed in your first 30 and 60 days.Work taken off your plateIssues handled, actions completed and net owner time saved after setup and approvals.Actual expense avoidedPaid assistance reduced or avoided, supported by your records.Financial improvementsDocumented invoice corrections, cost changes or terms improvements, when achieved.A stronger operationClearer account economics, fewer unresolved handoffs and better supported sales decisions.

Your monthly summary separates work delivered, estimated time value, actual expense reductions and verified financial outcomes. Savings, sales growth and third-party responses are not guaranteed.

See the work comparison, evidence and pricing protection
Work handled today and with TierSentry
Today, your brand handlesTierSentry handles within your planValue you can recognize
Coordinate orders, delivery questions and partner commitmentsReview records, coordinate approved partner requests and track deadlinesLess owner coordination; clearer operating accountability
Match payments, reconstruct deductions and request explanationsReview payment evidence, investigate differences and handle authorized follow-upsBetter visibility into cash and unresolved payment issues
Check invoices and changing freight or fulfillment chargesCompare charges with approved terms and organize discrepancy evidenceDocumented exceptions that may put margin at risk
Assess whether an account or new opportunity is profitableReview basic account economics; Managed adds deeper profitability and terms analysisBetter supported decisions before committing cash or inventory
Help sales resolve account questions and operating obstaclesOrganize account costs, reorder priorities and approved next actionsSales conversations backed by operating evidence
Set priorities, supervise help and assemble management updatesTrack covered work and report supported value; Managed adds monthly planningMore owner capacity for sales, fundraising and leadership
How the value comparison works

Compare the responsibilities your operation actually needs, including who reviews the evidence, coordinates partners and supervises delivery. TierSentry packages have defined account and issue limits; they do not promise a block of staff hours or replace a full internal department.

Evaluate ongoing value against the standard subscription prices: $500/month for Commercial and $1,000/month for Managed. The six-month introductory prices of $249 and $749 are an additional benefit, not proof of the service’s value.

Use owner-confirmed time saved, documented paid assistance avoided, operating improvements and supported financial benefits. Estimated time value, actual expense reductions and cash received remain separate, without double-counting. TierSentry does not replace full bookkeeping, receivables collection, shipment execution or legal services.

Choose your operating supportSee how the work progresses
When does my brand need Managed Operating Support?

Commercial Operating Support covers up to 10 directly supported commercial relationships and 10 active routine issues, with weekly review and ongoing authorized follow-ups. Managed Operating Support expands coverage to 30 relationships and 30 active issues, adds twice-weekly review, deeper profitability and new-account terms analysis, cross-partner coordination, and one monthly planning session.

  • More than 10 directly supported relationships or more than 10 active routine issues requires a broader plan or a smaller agreed scope.
  • A need for twice-weekly review, deeper commercial analysis, or substantial coordination across several partners is a Managed Operating Support responsibility.
  • Reaching the entry plan’s relationship or issue capacity at two consecutive weekly reviews prompts a documented scope and upgrade discussion.

We show the covered relationships, active issues, and upcoming priorities in your progress updates. At a limit, we agree which work stays covered before accepting additional work. You can request an upgrade or prioritize a smaller scope. No automatic paid upgrade or surprise charge occurs; you approve the price and effective date first.

A distributor serving 50 retailers counts as one relationship if TierSentry works only with that distributor. Separately supported retailers count individually. An issue is one distinct operating matter; its emails, reminders, and follow-ups are not separate issues. Closing an issue frees capacity. Outstanding issues remain tracked across monthly periods. Revenue or transaction volume alone does not force an upgrade.

YOUR FIRST MONTH WITH TIERSENTRY

Operating work taken on. Progress and value made visible.

After payment, choose your priorities, authorize the relevant records and agree communication rules during secure setup. We confirm covered accounts, responsibilities, review days and the first summary date. Start with records you already have. Useful delivery begins when those records are available.

1 · Agree the work we take over

Cover your recurring operating priorities

Payment follow-up, order and shipment questions, changing charges, and account-profit review can all be included within the covered relationships. We establish a brief baseline of the work you handle, approximate time spent, and any paid assistance, without a lengthy assessment.

2 · Review, coordinate, and follow through

Keep several items moving

Commercial Operating Support includes weekly review and up to 10 active routine issues. Managed Operating Support adds twice-weekly review, up to 30 active issues, deeper coordination and analysis, and monthly planning. Software supports routine work and tracks progress. TierSentry coordinates authorized requests and ongoing follow-ups through agreed workflows. Experienced review focuses on material exceptions, disputed evidence and sensitive communications. Your brand approves commitments. Follow-ups are included within the agreed scope.

3 · See the value delivered

A monthly summary you can verify

See work handled, actions and responses, owner-confirmed time saved, evidenced paid assistance avoided, operating improvements, and financial benefits supported by records. Estimates, potential savings, cash received, and verified savings remain separate. We do not count the same benefit twice.

WHY MONTH TWO MATTERS

Your business keeps moving. The support continues.

New payments, orders, costs, and partner questions receive attention. Outstanding actions carry forward; closing an issue frees capacity for another. At 30 and 60 days, we review what work came off your plate and whether the continuing support earns its place in your business.

SEE YOUR FIRST MONTH

Your first month with TierSentry.

See payment follow-up, shipment coordination, and charge review progressing together, with weekly attention and a monthly summary of the work and supported value.

Illustrative examples. No customer results or guaranteed savings. Coverage depends on the plan and approved records. Secure setup and authorized records are required for service.
See monthly plansContact TierSentry
Watch the one minute explanation

WATCH THE OVERVIEW

See the support behind your next step.

In about one minute, see how approved records become a clear next action, a named owner, and practical follow-through. Both plans include weekly review and authorized follow-through; Managed Operating Support adds broader coverage and twice-weekly review.

Illustrative examples. No customer results or guaranteed savings. Coverage depends on the plan and approved records. Secure setup and authorized records are required for service.
See monthly plansContact TierSentry

CLEAR MONTHLY TERMS

Stay because the work is useful.

Plans renew monthly until canceled. Cancellation takes effect at the end of the paid period. Introductory prices are $249/month for Commercial and $749/month for Managed for six months, then $500 and $1,000/month respectively, with at least 60 days’ advance written notice. After introductory eligibility ends, new subscriptions start at standard prices. Read the full subscription terms.

Choose a monthly plan
Looking for a separate one time engagement?

One time work remains available when it fits: Profitable Growth Brief, Revenue Assurance Assessment, or the earlier $249 focused 30 day Account Assurance start. The 30 day start has no automatic upgrade and does not become a subscription without your explicit choice.