Protect cash and margin.
Review payment differences, deductions and charges, with basic account-profit checks to make costs and margins clearer.
FOR BEVERAGE BRAND OWNERS & OPERATORS
Grow your brand. Protect your profit. Get your time back.
Operations, finance and supply chain support that helps beverage brands find costly problems and get the work moving.
From short payments and unexpected charges to stalled orders and partner follow-ups, TierSentry combines software, experienced review and approved follow-through. More capacity for you and your sales team, without immediately adding another employee.
You don’t need to diagnose the problem first. We help identify where to start.
Commercial support: $249/month for six months, then $500/month for eligible introductory subscribers.
MORE CAPACITY BEHIND YOUR GROWTH
Find the problems. Prioritize the work. Keep growth moving.
When selling, managing partners and watching cash all land on the founder, important work competes for the same hours. TierSentry adds ongoing operations, finance and supply chain support, combining software with experienced review and practical follow-through.
You may know the symptom without knowing the cause. We begin with your priorities and authorized records to help establish what needs attention. Review and follow-through continue as new orders, payments and costs arrive.
Give sales more time to sell.
Keep approved order, shipment and partner actions moving so operating questions take less attention away from customers.
Keep control as you grow.
Weekly review keeps covered account issues, responsibilities and next actions visible. You approve decisions and commitments.
Raising capital, reporting to investors or considering a future sale? Clearer account economics and documented operating progress can support those conversations. The same records help you manage the business today. TierSentry does not provide investment advice or promise funding, valuation or a transaction.
Why ongoing support? New orders, payments and costs create new questions. In month one, we agree priorities and begin with authorized records. Open actions carry forward, and your monthly summary shows work handled, open actions and any documented time or financial benefit. Gain capacity for growth without immediately adding another employee.
WATCH THE OVERVIEW
More capacity for growth. More control behind the sale.
See how operations, finance and supply chain support can protect margin and give your team more time for customers.
Illustrative examples. Coverage depends on your plan and approved records.SEE YOUR FIRST MONTH
Your first month with TierSentry.
From your first priority to your monthly summary: see how the work progresses.
Illustrative examples. Coverage depends on your plan and approved records.SEE TIERSENTRY IN ACTION
From an operating problem to accountable action.
See how reviewed evidence becomes a partner request, an assigned action and tracked follow-through. The illustrative workspace connects payment differences, reorder priorities and fulfillment charges with the work needed next.
Fictional brand and performance data. No customer information.HARBOR & OAK · DEMOOpportunity workspace4 OPEN
MONTHLY OPERATING SUPPORT
Choose the level of help that fits your team.
Both plans combine software, structured follow-through and experienced review when judgment matters. Your brand retains control of decisions and commitments. Monthly billing. Cancel renewal at any time.
Practical support across your commercial operation
$249/month for six monthsThen $500/month. Weekly review of authorized records and open issues, routine follow-through, basic account profitability checks and a monthly progress summary. Experienced review focuses on material exceptions.
- Weekly operating review
- Up to 10 relationships and 10 active routine issues
- Payment, order, shipment and invoice issue coordination
- Charge checks and basic account profitability review
- Monthly work and value summary
View everything included
- ScopeOne brand; up to 10 directly supported commercial relationships; payment, order, shipment, charge, and account-profit priorities; DTC optional
- FrequencyWeekly review
- TierSentry handlesReview records, follow up on payments and shipments, investigate charges, and track actions across covered accounts
- Monthly outputOperating summary, actions taken, responses, and next priorities
- Owner responsibilityProvide authorized records, approve decisions and communications, handle matters requiring your authority
- Limits10 direct relationships; 10 active routine issues; 25 open evidence cases; ongoing authorized follow-ups; 1,000 rows and 2 MB per file
- Current service statusSecure setup after payment
Broader responsibility, deeper analysis and planning
$749/month for six monthsThen $1,000/month. Twice-weekly review, broader coordination, deeper profitability and terms analysis, and a monthly planning session. Experienced review supports complex issues and important recommendations.
- Twice-weekly operating review
- Up to 30 relationships and 30 active issues
- Deeper profitability and terms analysis
- Monthly planning and priority support
View everything included
- ScopeOne brand and multiple approved commercial sources
- FrequencyTwice-weekly review and one monthly planning session
- TierSentry handlesReview exceptions, coordinate authorized follow-ups, track owners and deadlines
- Monthly outputOperating summary, action progress, unresolved issues, and next priorities
- Owner responsibilityProvide authorized records, approve decisions and communication, handle matters requiring your authority
- Limits30 direct relationships; 30 active issues; 75 open evidence cases; ongoing authorized follow-ups; 1,000 rows and 2 MB per file
- Current service statusSecure setup after payment
Introductory subscriptions retain the displayed rate for six months. Standard rates are $500/month for Commercial and $1,000/month for Managed, with at least 60 days’ advance written notice before a discounted subscriber’s increase. After the introductory offer ends, new subscriptions start at the standard rate. Secure setup begins after payment. Read subscription terms.
View full package comparisonSee every capability, service difference, and current status
| Capability | Commercial Operating Support · $249/month | Managed Operating Support · $749/month |
|---|---|---|
| Scope | One brand; up to 10 directly supported commercial relationships; payment, order, shipment, charge, and account-profit priorities; DTC optional | One brand and multiple approved commercial sources |
| Frequency | Weekly review | Twice-weekly review and one monthly planning session |
| TierSentry handles | Review records, follow up on payments and shipments, investigate charges, and track actions across covered accounts | Review exceptions, coordinate authorized follow-ups, track owners and deadlines |
| Monthly output | Operating summary, actions taken, responses, and next priorities | Operating summary, action progress, unresolved issues, and next priorities |
| Owner responsibility | Provide authorized records, approve decisions and communications, handle matters requiring your authority | Provide authorized records, approve decisions and communication, handle matters requiring your authority |
| Limits | 10 direct relationships; 10 active routine issues; 25 open evidence cases; ongoing authorized follow-ups; 1,000 rows and 2 MB per file | 30 direct relationships; 30 active issues; 75 open evidence cases; ongoing authorized follow-ups; 1,000 rows and 2 MB per file |
| Current service status | Secure setup after payment | Secure setup after payment |
Planned capabilities are not part of the current paid service commitment until TierSentry confirms they are available. Sequencing and availability may change based on customer feedback, data access, security review, and technical requirements. View the product roadmap →
See the full payment example
HOW TIERSENTRY HELPS
Start simply. Keep the work moving.
Choose a priority, share approved records, and agree the scope. TierSentry reviews the evidence and coordinates authorized next steps. Your brand retains decision authority.
1Tell us what matters nowStart with an account, a payment, a cost, or a growth decision. You do not need to diagnose the problem first.
2Share the relevant recordsUse only the reports, terms, or transaction details you authorize for the agreed scope.
3See what needs attentionTierSentry checks account economics and operating exceptions. Material findings and important recommendations receive experienced review.
4Keep track of the resultSee who owns the next action, when it is due, and what the evidence says after the work is done.
What happens in your first month?
YOUR FIRST MONTH WITH TIERSENTRY
Operating work taken on. Progress and value made visible.
After payment, choose your priorities, authorize the relevant records and agree communication rules during secure setup. We confirm covered accounts, responsibilities, review days and the first summary date. Start with records you already have. Useful delivery begins when those records are available.
Cover your recurring operating priorities
Payment follow-up, order and shipment questions, changing charges, and account-profit review can all be included within the covered relationships. We establish a brief baseline of the work you handle, approximate time spent, and any paid assistance, without a lengthy assessment.
Keep several items moving
Commercial Operating Support includes weekly review and up to 10 active routine issues. Managed Operating Support adds twice-weekly review, up to 30 active issues, deeper coordination and analysis, and monthly planning. Software supports routine work and tracks progress. TierSentry coordinates authorized requests and ongoing follow-ups through agreed workflows. Experienced review focuses on material exceptions, disputed evidence and sensitive communications. Your brand approves commitments. Follow-ups are included within the agreed scope.
A monthly summary you can verify
See work handled, actions and responses, owner-confirmed time saved, evidenced paid assistance avoided, operating improvements, and financial benefits supported by records. Estimates, potential savings, cash received, and verified savings remain separate. We do not count the same benefit twice.
WHY MONTH TWO MATTERS
Your business keeps moving. The support continues.
New payments, orders, costs, and partner questions receive attention. Outstanding actions carry forward; closing an issue frees capacity for another. At 30 and 60 days, we review what work came off your plate and whether the continuing support earns its place in your business.
Detailed service definitions and one time reviews
PLAIN LANGUAGE SERVICE GUIDE
Understand what every service does for your brand.
Open any service to see the business outcome, what you receive, what the platform automates, where professional judgment applies, and how Commercial Operating Support differs from Managed Operating Support.
WHY MANAGED OPERATING SUPPORT COSTS MORE
More frequent attention and broader operating responsibility.
Managed Operating Support adds broader coordination, deeper profitability and terms analysis, and monthly planning. Software supports routine work and tracks progress; experienced review focuses on complex issues, escalations and material recommendations. Your brand retains decision and commitment authority.
Value dimensionCommercial Operating SupportManaged Operating Support
Source coverageUp to 10 directly supported commercial relationshipsUp to 30 directly supported commercial relationships
Monitoring cadenceWeekly scheduled reviewTwice-weekly scheduled review
InvestigationReviewed commercial evidence and prioritized next actionsCross-source investigation and evidence matching
Case ownershipTierSentry handles up to 10 active routine issuesTierSentry handles up to 30 active issues with deeper cross-partner coordination
Partner coordinationOngoing authorized follow-ups within covered responsibilitiesOngoing authorized coordination across a broader operation
Review and oversightWeekly review and monthly value summaryTwice-weekly review and monthly planning session
ReportingDashboard, reviewed exports, and proof of valueValue ledger, executive exports, and provider ready briefs
SupportRegular email supportPriority queue with documented escalation
Brand coverageThe brand and operating workspace covered by the subscription.View definition
Why it matters
Keeps records, users, findings, and actions organized within one accountable brand boundary.
What you receive
A private brand workspace with controlled membership, roles, and subscription status.
Commercial Operating Support
One brand and up to 10 directly supported commercial relationships; multiple routine operating priorities; DTC optional.
Managed Operating Support
One brand and up to 30 directly supported commercial relationships, with broader operating responsibility.
Automated work
Access checks and package rules are enforced by the platform.
Professional involvement
TierSentry confirms the brand boundary and any approved source expansion.
What TierSentry needs
Legal brand name, authorized administrators, and approved operating scope.
Important limitation
A subscription does not grant access to another brand or an unapproved partner system.
Minimum useful sales evidenceA controlled, low-effort way to provide only the records needed for the current sales or operating decision.View definition
Why it matters
Keeps setup proportional to the decision while giving sales and operating teams a traceable basis for action.
What you receive
Validated uploads or approved source connections with source identity, coverage dates, status, and history.
Commercial Operating Support
Governed intake for payment, order, shipment, charge, and account-profit priorities across the covered relationships.
Managed Operating Support
Platform-guided intake across multiple approved commercial sources, with professional review only for coverage exceptions.
Automated work
Templates, file validation, duplicate checks, and source history handle repeatable intake work.
Professional involvement
TierSentry reviews coverage gaps and confirms whether the evidence is suitable for analysis.
What TierSentry needs
Authorized exports or connections for the agreed review period. Never passwords, card numbers, or API secrets in uploads.
Important limitation
TierSentry can analyze only the sources and periods the brand authorizes and provides.
Scheduled operational exception reviewRepeat checks of approved records for new exceptions, recurring issues, and control drift.View definition
Why it matters
Helps the brand notice important operating problems before they remain unresolved across multiple periods.
What you receive
A visible monitoring history showing coverage, completed runs, exceptions, and failures that need attention.
Commercial Operating Support
Weekly scheduled review of authorized records and progress, with follow-through between reviews.
Managed Operating Support
Twice-weekly scheduled review across approved sources, with deeper analysis and cross-partner coordination.
Automated work
Software supports record checks, review preparation and progress tracking. Recurring automation is used only when released and validated.
Professional involvement
Experienced review focuses on material exceptions, evidence gaps and matters requiring judgment. TierSentry remains responsible for the agreed weekly or twice-weekly service cadence.
What TierSentry needs
Current authorized source data and agreed monitoring rules.
Important limitation
Monitoring is not continuous surveillance and cannot detect events outside the available source coverage.
Evidence-backed findings and impact assessmentEvidence-backed operational exceptions that may affect revenue, cost, customer experience, or operating control.View definition
Why it matters
Shows the brand what deserves attention, why it matters, and what evidence supports the priority.
What you receive
A finding with source references, evidence status, priority, supported impact classification, and recommended next action.
Commercial Operating Support
A prioritized exception list and platform-prepared recommended actions based on approved commercial evidence.
Managed Operating Support
Cross-source findings that connect approved records and classify supported operational or financial impact.
Automated work
Reconciliation rules identify candidate discrepancies and organize the supporting records.
Professional involvement
TierSentry reviews materiality, evidence quality, classification, and release readiness.
What TierSentry needs
Sufficient source coverage to compare the relevant order, payment, fee, fulfillment, settlement, or partner records.
Important limitation
Detected, observed, quantified, projected, and validated results remain distinct. A projected opportunity is not recovered revenue.
Recommended actions and resolution trackingA clear record of what should happen next, who owns it, and whether it was completed.View definition
Why it matters
Prevents important findings from becoming another spreadsheet item with no accountable follow through.
What you receive
Platform-prepared actions with owners, due dates, dependencies, evidence requirements, reminders, decisions, and completion evidence.
Commercial Operating Support
TierSentry coordinates up to 10 active routine issues, including ongoing authorized requests and follow-ups. Resolved issues free capacity; outstanding work carries into the next month. The brand retains decision authority.
Managed Operating Support
TierSentry coordinates up to 30 active issues across the broader commercial operation, with deeper investigation, escalation, and ongoing authorized follow-through.
Automated work
Software tracks actions, deadlines and responses. Available reminders and structured workflows support routine follow-through.
Professional involvement
TierSentry intervenes when judgment, escalation, or a release decision is needed.
What TierSentry needs
An approved finding, named owner, due date, and relevant supporting evidence.
Important limitation
TierSentry coordinates the work but does not replace the brand's authority or a provider's contractual responsibility.
Professional exception reviewHuman review of evidence, priorities, and customer facing conclusions before important work is published.View definition
Why it matters
Adds judgment and accountability where automated rules alone would be incomplete or misleading.
What you receive
A reviewed record with reviewer, date, decision, version, and any required corrections.
Commercial Operating Support
Exception-based approval of material findings plus one standardized monthly owner summary.
Managed Operating Support
Twice-weekly review supported by software, one monthly planning session, and experienced review of material findings and escalations.
Automated work
The platform prepares evidence, flags missing variables, and routes only work requiring judgment.
Professional involvement
A qualified TierSentry professional approves findings, reports, and material recommendations as required.
What TierSentry needs
Complete evidence, analysis status, and the decisions or questions requiring review.
Important limitation
Professional review is operational guidance, not legal, tax, accounting, or regulatory advice.
Authorized resolution coordinationStructured follow up with an approved distributor, 3PL, retailer, payment provider, agency, or other operating partner.View definition
Why it matters
Helps move a documented issue toward resolution without forcing the brand to reconstruct the history across emails and portals.
What you receive
A case record with approved contacts, communications, evidence requests, responses, commitments, due dates, and resolution status.
Commercial Operating Support
TierSentry coordinates authorized routine requests and ongoing follow-ups for up to 10 active routine issues through agreed workflows. Responses and next steps remain tracked across monthly periods.
Managed Operating Support
TierSentry handles approved cross-partner communications and follow-through, maintains the case history, and escalates sensitive or disputed matters for professional review.
Automated work
Templates and status records support coordination. Automatic external sending is not included.
Professional involvement
Experienced review focuses on escalations, sensitive communications, disputed evidence and closure decisions. External delivery follows the agreed authorization and communication process.
What TierSentry needs
Brand authorization, an accountable partner contact, a supported case, and the permitted communication scope.
Important limitation
Partners receive only case specific access. TierSentry cannot compel a partner to respond or change its decision.
Owner summary and documented outcomesA clear record of what was found, what changed, what remains open, and how each result is classified.View definition
Why it matters
Gives owners and operators a concise view of operating progress without treating estimates as achieved value.
What you receive
Dashboard records, reviewed exports, period coverage, source references, open risk, completed actions, and validated outcomes.
Commercial Operating Support
Weekly progress and a monthly value summary: work handled, owner-confirmed time saved, evidenced outside assistance avoided, financial benefits, and outstanding priorities.
Managed Operating Support
The same documented value summary, plus broader profitability analysis, planning, and coverage-aware comparisons.
Automated work
Approved records populate standardized reporting views and disclose missing coverage.
Professional involvement
TierSentry reviews material financial classifications and customer-facing conclusions before release. TierSentry does not review or certify financial statements.
What TierSentry needs
Reviewed findings, action outcomes, source coverage, and evidence supporting any financial value.
Important limitation
Reports distinguish estimates, projections, observations, quantified exposure, and validated outcomes.
Guided service supportHelp with access, onboarding, data intake, workflow questions, and service issues.View definition
Why it matters
Gives the brand a clear path to assistance and escalation when something prevents progress.
What you receive
A tracked request with receipt, owner, response, status, escalation, resolution, and audit history.
Commercial Operating Support
Email support through the standard queue.
Managed Operating Support
Priority support with higher queue priority and documented escalation handling.
Automated work
Routing, acknowledgment, aging, and escalation alerts support consistent handling.
Professional involvement
A TierSentry professional responds when the issue requires judgment, investigation, or customer communication; routine routing and status work remain automated.
What TierSentry needs
A clear description, affected workspace, relevant dates, and nonsecret evidence.
Important limitation
Support has no contractual response time guarantee. Custom consulting or implementation work may require separate scope.
Brand-specific review conditionsApproved conditions that reflect a brand's operating priorities, partners, and known risks.View definition
Why it matters
Helps monitoring focus on the exceptions that matter to the brand instead of producing generic noise.
What you receive
Documented rule intent, source requirements, threshold, owner, review status, and change history.
Commercial Operating Support
The standard TierSentry workflow and supported baseline rules.
Managed Operating Support
Approved brand priorities and configurable monitoring conditions as they become production validated.
Automated work
The rules engine evaluates approved conditions during monitoring runs.
Professional involvement
TierSentry confirms the rule is supportable, secure, testable, and appropriate for customer use.
What TierSentry needs
A defined business concern, authoritative source, threshold or condition, and expected response.
Important limitation
A requested rule is not active until TierSentry confirms its data coverage, testing, and release status.
Need a single decision reviewed? Profitable Growth Brief and Revenue Assurance Assessment remain available separately.