Which operational issues may be affecting revenue or margin?
Reconcile order, payment, fulfillment, settlement, and compliance signals across the partners you already use.
OPERATIONAL INTELLIGENCE + GUIDED RESOLUTION
Find the operational issues affecting revenue or margin. Know what to do next. Move them toward resolution.
TierSentry helps lean beverage teams connect the information they already receive, identify evidence-backed issues, recommend the next action, and guide follow-through in one accountable workspace.
✓ Plans from $149/month during Beta✓ No full operating team or systems expertise required✓ Start with approved reports—not passwords
WHAT TIERSENTRY DOESFind → Recommend → Resolve
TierSentry Guided Resolution uses AI-assisted operating guidance to turn approved records into a clear issue, an evidence-linked recommendation, accountable follow-through, and a documented outcome.
01Identify what needs attentionDiscrepancies across partners and channelsIDENTIFIED
02Recommend the next actionHigh-value opportunities separated from routine noisePRIORITIZED
03Guide corrective actionOwnership, evidence, and next steps made clearASSIGNED
Recommendations show their evidence. Draft actions remain under brand control. Material conclusions receive professional review.
Try the Interactive Brand Portal Demo →SEE TIERSENTRY IN ACTION
Follow one hidden operating issue through to a verified result.
See how TierSentry identifies a settlement difference, investigates the evidence, recommends the next controlled action, and records value only after the outcome is verified.
Fictional brand and illustrative records. No customer results are represented.DESIGNED TO WORK ALONGSIDESHOPIFYPAYMENT PROVIDERSAGENCIESDISTRIBUTORSFULFILLMENT PARTNERS
OPERATIONAL INTELLIGENCE + GUIDED RESOLUTION
See what is affecting the business, what should happen next, and whether the issue was resolved.
You should not need to hire a full operations, finance, and systems team—or become a systems expert—to understand what is happening across channels and partners. TierSentry provides the operational intelligence and guided support.
What should we resolve first?
Turn exceptions into a prioritized queue tied to dollars at risk, evidence, ownership, and the next action.
Was it resolved—and what did the evidence prove?
Track ownership and follow-through, then separate projected opportunity from validated financial or operating outcomes.
HOW TIERSENTRY HELPS
From disconnected records to recommended action and guided resolution.
TierSentry helps emerging beverage-alcohol brands find where revenue may be delayed, reduced, missed, or difficult to verify, recommends what should happen next, and helps guide the issue through resolution under the plan you choose.
1Connect the commercial pictureBring authorized distributor, retailer, ecommerce, payment, deduction, and partner records into one organized view.
2Identify evidence-backed issuesSurface discrepancies, missing information, unexpected costs, and patterns that deserve attention.
3Recommend and coordinate actionUse AI-assisted guidance to explain what matters, prepare the next step, and keep approval with the brand.
4Document the outcomeRecord what was resolved and distinguish validated results from estimates or unresolved exposure.
SEE TIERSENTRY IN ACTION
See AI-guided investigation and resolution in action.
Explore an illustrative brand workspace showing how TierSentry organizes revenue leakage, reorder opportunities, partner dependencies, evidence, ownership, recommended actions, and verified outcomes.
Fictional brand and performance data. No customer information.HARBOR & OAK · DEMOOpportunity workspace4 OPEN
BUILT FOR YOUR STAGE
Start where your business is today.
Make limited capital work harder
Establish a clearer DTC baseline and focus resources on the work that matters most.
Reduce increasing complexity
Coordinate more markets, products, channels, and providers without losing visibility.
Create clearer shared outcomes
Help brands and their partners work from the same priorities and performance signals.
FOUNDING CUSTOMER PROGRAM · FIRST 10 QUALIFIED BRANDS
Choose the support your operation needs today.
Founding brands receive protected pricing for 12 months from activation while TierSentry completes its commercial capability roadmap. Every distinction below identifies what is available now, delivered as a beta service, or planned.
Identify and act
$149/monthFor a smaller brand that needs one reliable place to see operational exceptions, receive recommended actions, and manage follow-through.
- One brand and one primary DTC channel
- Monthly scheduled operational exception review
- Platform-prepared findings and recommended actions
- Automated tracking and monthly owner summary
View everything included
- Brand coverageOne brand · Available now
- ChannelsOne primary DTC channel · Available now
- Guided evidence setupGoverned primary-channel intake · Available now
- Scheduled exception reviewMonthly scheduled review · Beta service
- Findings and recommendationsPrioritized exceptions and recommended actions · Available now
- Resolution workflowAutomated tracking; brand manages follow-through · Available now
- Professional involvementMaterial exceptions and monthly owner summary · Beta service
- ReportingDashboard and proof-of-value record; reviewed exports and coverage-aware trends · Beta service
- SupportEmail support · Beta service
- Review conditionsStandard workflow · Available now
- Best forA smaller brand needing basic visibility
Investigate and resolve
$499/monthFor a growing brand that needs broader cross-source review, automated case management, and exception-based professional support to move issues toward resolution.
- Multiple approved commercial data sources
- Weekly scheduled operational exception review
- Evidence-backed findings with supported impact classifications
- Automated follow-up workflow, one monthly working session, and priority support
View everything included
- Brand coverageOne brand with broader operations · Available now
- ChannelsBroader approved commercial sources · Beta service
- Guided evidence setupPlatform-guided multi-source intake with exception review · Beta service
- Scheduled exception reviewWeekly scheduled review · Beta service
- Findings and recommendationsCross-source findings with supported impact classifications · Available now
- Resolution workflowAutomated case workflow with exception-based oversight · Beta service
- Professional involvementMonthly working session plus exception-based oversight · Beta service
- Authorized resolution coordinationApproved partner coordination · Beta service
- ReportingValue ledger, reviewed exports, provider briefs, and coverage-aware trends · Beta service
- SupportPriority email support · Beta service
- Review conditionsBrand priorities available now; rules engine planned
- Best forA growing brand losing meaningful time or money across multiple systems and partners
Essentials identifies, recommends, and tracks.Standard investigates and manages the resolution workflow.
MONTHLY VALUE COMMITMENT
See what TierSentry identified, recommended, advanced, or confirmed.
Each complete monthly review documents source coverage, exceptions, recommended actions, progress, supported outcomes, and the next 30-day priorities. After two complete cycles, TierSentry recommends whether to continue, adjust, pause, or discontinue. We will not recommend continued service when the evidence does not support ongoing operational value.
View full package comparisonSee every capability, service difference, and current status
| Capability | Essentials Beta · $149/month | Standard Beta · $499/month |
|---|---|---|
| Brand coverage | One brand · Available now | One brand with broader operations · Available now |
| Channels | One primary DTC channel · Available now | Broader approved commercial sources · Beta service |
| Guided evidence setup | Governed primary-channel intake · Available now | Platform-guided multi-source intake with exception review · Beta service |
| Scheduled exception review | Monthly scheduled review · Beta service | Weekly scheduled review · Beta service |
| Findings and recommendations | Prioritized exceptions and recommended actions · Available now | Cross-source findings with supported impact classifications · Available now |
| Resolution workflow | Automated tracking; brand manages follow-through · Available now | Automated case workflow with exception-based oversight · Beta service |
| Professional involvement | Material exceptions and monthly owner summary · Beta service | Monthly working session plus exception-based oversight · Beta service |
| Authorized resolution coordination | Not included | Approved partner coordination · Beta service |
| Reporting | Dashboard and proof-of-value record; reviewed exports and coverage-aware trends · Beta service | Value ledger, reviewed exports, provider briefs, and coverage-aware trends · Beta service |
| Support | Email support · Beta service | Priority email support · Beta service |
| Review conditions | Standard workflow · Available now | Brand priorities available now; rules engine planned |
| Best for | A smaller brand needing basic visibility | A growing brand losing meaningful time or money across multiple systems and partners |
Planned capabilities are not part of the current paid service commitment until TierSentry confirms they are available. Sequencing and availability may change based on customer feedback, data access, security review, and technical requirements. View the product roadmap →
NOT SURE WHICH PACKAGE FITS?
Start with a quick brand fit check, or explore a deeper paid engagement.
Answer a few quick questions. No preparation, records, or system access required.
Check my brand’s fit →Establish the baseline, identify financial impact opportunities, and receive a reviewed 90 day plan.
Explore Revenue Assurance →PLAIN LANGUAGE SERVICE GUIDE
Understand what every service does for your brand.
Open any service to see the business outcome, what you receive, what the platform automates, where professional judgment applies, and how Essentials differs from Standard.
WHY STANDARD COSTS MORE
Broader coverage and automated resolution workflows.
Standard does not simply unlock another portal feature. It adds multi-source investigation, weekly scheduled exception review, automated case management, authorized resolution coordination, and priority support. The platform performs repeatable work. Professional involvement is reserved for material judgment, approval, escalation, and customer decisions.
Value dimensionEssentialsStandard
Source coverageOne primary direct to consumer channelMultiple approved commerce and partner sources
Monitoring cadenceMonthly scheduled exception reviewWeekly scheduled exception review
InvestigationPlatform-prepared primary-channel exceptions and actionsCross-source investigation and evidence matching
Case ownershipBrand manages actionsPlatform manages case workflow; professionals handle exceptions
Partner coordinationBrand handles external communicationPlatform-prepared, authorized resolution coordination
Professional governanceStandardized monthly reviewMonthly working session plus exception based review
ReportingDashboard, reviewed exports, and proof of valueValue ledger, executive exports, and provider ready briefs
SupportStandard email queuePriority queue with documented escalation
Brand coverageThe brand and operating workspace covered by the subscription.View definition
Why it matters
Keeps records, users, findings, and actions organized within one accountable brand boundary.
What you receive
A private brand workspace with controlled membership, roles, and subscription status.
Essentials
One brand and one primary direct to consumer channel.
Standard
One brand with broader approved commerce, fulfillment, distributor, retailer, payment, or partner sources.
Automated work
Access checks and package rules are enforced by the platform.
Professional involvement
TierSentry confirms the brand boundary and any approved source expansion.
What TierSentry needs
Legal brand name, authorized administrators, and approved operating scope.
Important limitation
A subscription does not grant access to another brand or an unapproved partner system.
Guided evidence setupA controlled way to provide the records TierSentry is permitted to review.View definition
Why it matters
Reduces time spent gathering scattered files and creates a traceable starting point for analysis.
What you receive
Validated uploads or approved source connections with source identity, coverage dates, status, and history.
Essentials
Governed intake for one primary channel with the supported monthly workflow.
Standard
Platform-guided intake across multiple approved commercial sources, with professional review only for coverage exceptions.
Automated work
Templates, file validation, duplicate checks, and source history handle repeatable intake work.
Professional involvement
TierSentry reviews coverage gaps and confirms whether the evidence is suitable for analysis.
What TierSentry needs
Authorized exports or connections for the agreed review period. Never passwords, card numbers, or API secrets in uploads.
Important limitation
TierSentry can analyze only the sources and periods the brand authorizes and provides.
Scheduled operational exception reviewRepeat checks of approved records for new exceptions, recurring issues, and control drift.View definition
Why it matters
Helps the brand notice important operating problems before they remain unresolved across multiple periods.
What you receive
A visible monitoring history showing coverage, completed runs, exceptions, and failures that need attention.
Essentials
Monthly scheduled review for the supported primary channel, with exceptions routed for approval when required.
Standard
Weekly scheduled exception review across approved sources, including production-validated brand-specific conditions.
Automated work
Scheduled runs, rule evaluation, failure alerts, and recurring issue checks perform the repeatable work.
Professional involvement
A qualified reviewer evaluates only material, ambiguous, or customer-facing exceptions requiring judgment.
What TierSentry needs
Current authorized source data and agreed monitoring rules.
Important limitation
Monitoring is not continuous surveillance and cannot detect events outside the available source coverage.
Evidence-backed findings and impact assessmentEvidence-backed operational exceptions that may affect revenue, cost, customer experience, or operating control.View definition
Why it matters
Shows the brand what deserves attention, why it matters, and what evidence supports the priority.
What you receive
A finding with source references, evidence status, priority, supported impact classification, and recommended next action.
Essentials
A prioritized exception list and platform-prepared recommended actions based on approved primary-channel evidence.
Standard
Cross-source findings that connect approved records and classify supported operational or financial impact.
Automated work
Reconciliation rules identify candidate discrepancies and organize the supporting records.
Professional involvement
TierSentry reviews materiality, evidence quality, classification, and release readiness.
What TierSentry needs
Sufficient source coverage to compare the relevant order, payment, fee, fulfillment, settlement, or partner records.
Important limitation
Detected, observed, quantified, projected, and validated results remain distinct. A projected opportunity is not recovered revenue.
Recommended actions and resolution trackingA clear record of what should happen next, who owns it, and whether it was completed.View definition
Why it matters
Prevents important findings from becoming another spreadsheet item with no accountable follow through.
What you receive
Platform-prepared actions with owners, due dates, dependencies, evidence requirements, reminders, decisions, and completion evidence.
Essentials
TierSentry prepares recommended actions and automated reminders; the brand manages decisions and follow-through in the shared workspace.
Standard
TierSentry manages the platform case workflow and automated follow-up schedule; professional intervention is exception-based.
Automated work
Status reminders, aging indicators, and overdue alerts reduce manual tracking.
Professional involvement
TierSentry intervenes when judgment, escalation, or a release decision is needed.
What TierSentry needs
An approved finding, named owner, due date, and relevant supporting evidence.
Important limitation
TierSentry coordinates the work but does not replace the brand's authority or a provider's contractual responsibility.
Professional exception reviewHuman review of evidence, priorities, and customer facing conclusions before important work is published.View definition
Why it matters
Adds judgment and accountability where automated rules alone would be incomplete or misleading.
What you receive
A reviewed record with reviewer, date, decision, version, and any required corrections.
Essentials
Exception-based approval of material findings plus one standardized monthly owner summary.
Standard
One monthly working session plus exception-based approval of material findings, escalations, and release decisions.
Automated work
The platform prepares evidence, flags missing variables, and routes only work requiring judgment.
Professional involvement
A qualified TierSentry professional approves findings, reports, and material recommendations as required.
What TierSentry needs
Complete evidence, analysis status, and the decisions or questions requiring review.
Important limitation
Professional review is operational guidance, not legal, tax, accounting, or regulatory advice.
Authorized resolution coordinationStructured follow up with an approved distributor, 3PL, retailer, payment provider, agency, or other operating partner.View definition
Why it matters
Helps move a documented issue toward resolution without forcing the brand to reconstruct the history across emails and portals.
What you receive
A case record with approved contacts, communications, evidence requests, responses, commitments, due dates, and resolution status.
Essentials
Not included. The brand manages external follow up using its TierSentry action record.
Standard
TierSentry prepares case-scoped communications, schedules approved follow-up, and maintains the shared case history; sensitive or disputed matters receive professional review.
Automated work
Templates, reminders, aging alerts, and case status updates handle repeatable coordination steps.
Professional involvement
A person approves external delivery when required and handles escalation, sensitive communications, disputed evidence, and closure judgment.
What TierSentry needs
Brand authorization, an accountable partner contact, a supported case, and the permitted communication scope.
Important limitation
Partners receive only case specific access. TierSentry cannot compel a partner to respond or change its decision.
Owner summary and documented outcomesA clear record of what was found, what changed, what remains open, and how each result is classified.View definition
Why it matters
Gives owners and operators a concise view of operating progress without treating estimates as achieved value.
What you receive
Dashboard records, reviewed exports, period coverage, source references, open risk, completed actions, and validated outcomes.
Essentials
Dashboard, proof of value record, reviewed exports, and coverage aware trends for the supported scope.
Standard
Value ledger, executive exports, provider ready briefs, and broader coverage aware comparisons.
Automated work
Approved records populate standardized reporting views and disclose missing coverage.
Professional involvement
TierSentry reviews material financial classifications and customer-facing conclusions before release. TierSentry does not review or certify financial statements.
What TierSentry needs
Reviewed findings, action outcomes, source coverage, and evidence supporting any financial value.
Important limitation
Reports distinguish estimates, projections, observations, quantified exposure, and validated outcomes.
Guided service supportHelp with access, onboarding, data intake, workflow questions, and service issues.View definition
Why it matters
Gives the brand a clear path to assistance and escalation when something prevents progress.
What you receive
A tracked request with receipt, owner, response, status, escalation, resolution, and audit history.
Essentials
Email support through the standard queue.
Standard
Priority support with higher queue priority and documented escalation handling.
Automated work
Routing, acknowledgment, aging, and escalation alerts support consistent handling.
Professional involvement
A TierSentry professional responds when the issue requires judgment, investigation, or customer communication; routine routing and status work remain automated.
What TierSentry needs
A clear description, affected workspace, relevant dates, and nonsecret evidence.
Important limitation
Beta support has no contractual response time guarantee. Custom consulting or implementation work may require separate scope.
Brand-specific review conditionsApproved conditions that reflect a brand's operating priorities, partners, and known risks.View definition
Why it matters
Helps monitoring focus on the exceptions that matter to the brand instead of producing generic noise.
What you receive
Documented rule intent, source requirements, threshold, owner, review status, and change history.
Essentials
The standard TierSentry workflow and supported baseline rules.
Standard
Approved brand priorities and configurable monitoring conditions as they become production validated.
Automated work
The rules engine evaluates approved conditions during monitoring runs.
Professional involvement
TierSentry confirms the rule is supportable, secure, testable, and appropriate for customer use.
What TierSentry needs
A defined business concern, authoritative source, threshold or condition, and expected response.
Important limitation
A requested rule is not active until TierSentry confirms its data coverage, testing, and release status.